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For Sam White, being a service technician isn't just a job – it's a natural extension of a lifelong curiosity, a deeply ingrained desire to understand and fix things.
What does city life mean for people in the world's different urban environments?

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For Sam White, being a service technician isn't just a job – it's a natural extension of a lifelong curiosity, a deeply ingrained desire to understand and fix things.

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KONE’s Samer Halabi: “Leading a team in the changing world calls for constant learning and unlearning”

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“I can only be me – and that’s what I’m best at.” For Kelly Hines, head of Talent & Culture at KONE Americas, Pride Month is more than a celebration.

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City Shapers is an inspiring series featuring KONE field employees worldwide. These stories highlight how our teams provide exceptional service and shape the future of cities.

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How the next generation of elevator and escalator experts are made. As cities evolve, so does the art and science of managing smooth urban flow. At KONE, continuous learning culture drives our employee development and customer value.

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Let’s envision the future of elevator service. Digitalization and AI are revolutionizing the way we work across industries, and servicing elevators and escalators is no exception.